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Local restaurants still feeling the effects of huge worker shortage

JACKSON, TN (WNBJ) - Worker shortages are happening all around the country in various industries, but some may think one of the most noticeable instances is in the food-service industry causing slow service, altering services provided, or even closures.

Throughout the pandemic, many local restaurants like the Old Town Spaghetti Store are still feeling the absence of needed employees daily.

Full parking lots and long lines have been a part of many restaurants’ new normal throughout the COVID-19 pandemic.

“We all been under stress. Managers are working and people are working overtime. People are getting to the point where they are a little tired and a little stressed,” said Bob Baudo, the owner of Old Town Spaghetti Store.

One employee at the Old Town Spaghetti Store has been working there for a little over a year and speaks about her experience working as a server.

“Being short-staffed is stressful because people want to come to eat and you just don’t have enough staff," said Baylee Moran, an employee at Old Town Spaghetti Store.

However, she recommends working in the food-service industry.

“I do like working as a server. I like to talk to new people every day, get that experience with people. I think everyone should work as a server at least once,” said Moran.

Baudo says he is keeping his fingers crossed that they could possibly see a surge of new candidates for employment in the fall.

“So, you know it’s just the wild west right now for every business. You are holding on to what you got, treating the people you got working for you well. Paying them more, but the big problem right now is getting new people in the door,” said Baudo.

Baudo also says the money servers are making is a good wage, plus they are getting good tips from customers.

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