Jackson-Madison County School System Releases New Online Communication Tool

JACKSON, Tenn. - Everyone has questions and concerns sometimes, and sometimes you don’t know who to ask or how to ask.

The "Let’s Talk” platform is a new system on the Jackson Madison County school system website that allows parents and community members to get involved, ask questions, and give feedback.

“Because when you consider the fact, we’re the second largest school district in west Tennessee, we meet a lot of needs for a lot of different students and families. So, we want to make sure we’re doing the best job possible. in order to do that, feedback is important.”

Chief of public information Greg Hammond is excited the school system is kicking off “Let’s Talk” after years in the making.

You can also download the “Let’s Talk” app through your cell phone’s app store.

Hammond reports Jackson Madison County superintendent, Dr. Marlon King, has used “Let’s Talk” to personally assist parents and students.

“A lot of what we’ve found already is, a lot of the communication we’re getting is… they’re not always questions. some are general concerns, people want to share feedback, but you’ll also find parents who are excited about particular programs.”

The system has 24-hour access, allowing participants to search the database using the “Let’s Talk Assistant”, a chatbot designed to get answers to frequently asked questions.

For other questions or concerns, participants can leave their contact information and pick the specific department to speak with.

From there it will be sent to the right contact.

You can download the “Let’s Talk” app or visit jmcss.org/letstalk.